Not sure what a byssal gland is lol.There arent any snails underneath that im aware of.I think something has gotten into it maybe a bristle worm?All my other inhabitants are fine i cant see how it would be water related.Does it react to a change in light?
Where did you get it from? Has the byssal gland been damaged?? Are there any little snails underneath the clam??
Sorry for all the questions but I am just trying to understand what might be wrong.