I've dealt with Ernie plenty, through the monthly BBQ (even won a prize for the quiz he holds at them), as well as my 1st fish purchase. He was always helpful, and quite happy to chat marine (without pushing sales) and what's soon to be available.
As above, the hardware side of things is almost order by sale.
I was in at the store today, and the staff on were just as helpful as Ernie is.